Community Health Worker

Job Summary

We are seeking a compassionate and community-focused Community Health Worker (CHW) to support patients with social, health, and resource-navigation needs. This role serves as a liaison between Cedars-Sinai and the unhoused community, helping individuals access medical care, social services, housing and community resources. The Community Health Worker will conduct assessments, coordinate care, provide ongoing follow-up, and help patients overcome barriers to health stabilization. This position works closely with medical providers, social workers, case managers, patient navigators, community organizations, health plans, and other stakeholders.

Required Qualifications

• High School Diploma or GED
• 1 year of experience in community-level health education or a related field
• Experience providing community outreach, education, navigation, or support services
• Strong communication, relationship-building, and problem-solving skills
• Ability to work independently and collaboratively with multidisciplinary teams
• Ability to work a block weekend schedule, Saturday through Tuesday

Preferred Qualifications

• Bachelor's Degree in Social Work, Psychology, Public Health, Community Health, or a related field
• 2 years of experience working with vulnerable populations
• Experience working with unhoused/homeless individuals or families
• Experience supporting individuals with mental illness and/or substance use disorders
• Experience with community resources, social services, healthcare navigation, or case management

Key Responsibilities

• Build trusting relationships and maintain ongoing communication with unhoused patients, participants, and their support systems.
• Assess social determinants of health (SDOH) and accurately document identified needs.
• Identify social and health-related barriers and develop plans to address moderate disparities.
• Help patients locate, access, and navigate community resources, social services, and medical systems.
• Visit patients in the community or at their homes when appropriate.
• Accompany patients to medical appointments and assist with completing forms and applications.
• Conduct proactive follow-up with patients and families to help reduce barriers to accessing services.
• Collaborate with medical providers, social workers, case managers, patient navigators, and other healthcare professionals.
• Establish relationships with community organizations, social service agencies, faith-based organizations, community centers, government agencies, health plans, and healthcare providers.
• Participate in community engagement activities and outreach programs.
• Identify gaps in available community resources and assist with developing solutions to address those gaps.
• Communicate updates regarding community resources to Cedars-Sinai staff and community stakeholders.
• Work independently on routine requests while collaborating with the internal team on complex issues.
• Provide programmatic and administrative support, including meeting coordination, data collection, data analysis, and other assigned activities.