Nurse Care Manager - Licensed Practical Nurse - WASHINGTON HEIGHTS

Position Overview

We are seeking a skilled and compassionate bilingual Licensed Practical Nurse (LPN) to join our team as a key player in our Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) virtual care program. The LPN will be responsible for triaging patient needs, managing patient care remotely, and ensuring quality and timely communication between patients and the healthcare team. This is an exciting opportunity to make a direct impact on patients’ health while utilizing innovative technology to deliver care, with a focus on providing services to both English and Spanish-speaking patients.

Key Responsibilities

Triage & Clinical Assessment

Conduct remote patient assessments using telehealth technology todetermine acuity and clinical needs.

Triage patient concerns based on clinical guidelines and protocols, providinginitial advice, direction, and escalation when necessary.

Monitor patients’ vital signs, health data, and symptoms via RPM devices andelectronic health records (EHR).

Patient Management & Coordination

Manage and monitor chronic conditions (e.g., diabetes, hypertension, heartdisease) by reviewing patient data, assessing trends, and providing follow-upcare.

Collaborate with physicians, nurse practitioners, and other members of thecare team to ensure comprehensive care delivery.

Provide education to patients on managing chronic conditions, health maintenance, and lifestyle changes, tailored to their specific health needs.

Care Plan Implementation & Monitoring

Assist in developing individualized care plans, incorporating patient data, treatment goals, and clinical recommendations.

Regularly track and evaluate patient progress, adjusting care plans incoordination with the care team.

Ensure patients adhere to prescribed monitoring schedules, medication regimens, and follow-up appointments.

Patient Support & Communication

Provide emotional support and reassurance to patients, addressing their concerns about remote monitoring, treatment protocols, and telehealth processes.

Educate patients about the RPM and CCM programs, how to use remote monitoring devices, and how to engage in virtual visits effectively.

Provide bilingual support and education to both English and Spanish-speaking patients, ensuring clear understanding and engagement in their care.

Documentation & Reporting

Document all patient interactions, assessments, care plans, and communications in the EHR.

Report critical findings, patient concerns, and significant changes in patient conditions to the appropriate healthcare provider promptly.

Program Improvement & Quality Assurance

Continuously evaluate the effectiveness of the RPM and CCM program in improving patient outcomes.

Suggest improvements to program protocols based on patient feedback, clinical findings, and evolving best practices in telehealth.

Qualifications

Licensure & Education

Current and active LPN license in New York.

Experience

Minimum of 2 years of clinical nursing experience, preferably in a telehealth, chronic care management, or remote patient monitoring setting.

Experience in triaging, patient care coordination, or chronic disease management is highly preferred.

Skills & Abilities

Bilingual (English and Spanish) is required to effectively communicate with a diverse patient population.

Strong clinical assessment skills and the ability to identify changes in patient conditions remotely.

Knowledge of telehealth technologies, electronic health records (EHR), and RPM systems.

Excellent communication skills, both verbal and written, with the ability to interact effectively with patients and multidisciplinary teams.

Proficiency with remote monitoring devices, telehealth platforms, and patient management tools.

Strong critical thinking and problem-solving skills to handle clinical situations with minimal direct supervision.

Ability to work independently and as part of a collaborative team in a fast-paced environment.

Job Types: Full-time, Part-time

Pay: $30.00 - $40.00 per hour

Benefits

• Paid time off